Improving patient engagement
GPS Phoenix helped VitaHealth define the operating model for patient communication, follow-ups, and team responsibilities.
2024
Caso de estudio
VitaHealth
Partnered with VitaHealth to set up their first operations team from the ground up.
Sophia Reynolds
Founder & CEO
Client
VitaHealth
Phone
+52 (81) 8526 4451
Workstreams
3
Recruiting healthcare technology specialists
We supported role design and hiring operations for the first internal operations team, balancing healthcare experience with product fluency.
Creating repeatable launch workflows
The team left with playbooks for onboarding, issue escalation, and weekly performance reviews.